*Note on Wooden Artefacts

Some wooden artefacts do not have cracks depending on the wood, the area or region where there were made and the weather can play a role

If there are cracks on the wooden artefacts, it’s because it is an original and a natural way of ageing.

The wood will not split or open any further.

Privacy policy for Mama Makamba

At Mama Makamba, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data to ensure a safe and enjoyable shopping experience.

Information we collect

To provide you with the best possible service, we collect the following personal information:

• First name
• Last name
• Email
• Contact number
• Shipping address
• Shipping city
• Shipping post/zip code
• Country

How we use your information

The information we collect is essential for processing your orders and ensuring they are delivered to you promptly and accurately. Specifically, we use your data for the following purposes:

• Order processing: Your first name, last name, email, contact number, and shipping details are used to process and fulfill your orders.
• Shipping: We use your shipping address, city, post/zip code, and country to deliver your purchases to your doorstep.
• Customer support: Your contact information allows us to provide you with timely assistance and support regarding your orders and any inquiries you may have.

Protecting your information

We take the security of your personal information seriously. To safeguard your data, we implement a variety of security measures, including:

• Encryption: We use advanced encryption technologies to protect your data during transmission and storage.
• Access control: Access to your personal information is restricted to authorized personnel only.
• Regular audits: We conduct regular security audits to identify and address potential vulnerabilities.

Sharing your information

Mama-makamba does not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your orders. This includes sharing your data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering your orders. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Your rights

You have the right to access, update, and delete your personal information at any time. If you wish to exercise these rights, please contact our customer support team, and we will promptly assist you.

Changes to our privacy policy

Mama-makamba reserves the right to update this privacy policy as needed to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, if necessary, contacting you directly.

Contact us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please do not hesitate to reach out to us. Our friendly customer support team is here to help.

Thank you for trusting Mama-makamba with your personal information. We are committed to providing you with a safe and enjoyable shopping experience.